CherryRoad Account Password Change Instructions

This article is to provide guidance how to change your CherryRoad password using your CherryRoad issued laptop.

NOTE: If you do not have a CherryRoad issued laptop, you must call the HelpDesk at 973-541-4357 for assistance.

Procedure

1. From your CherryRoad issued laptop, navigate the VPN client by going to Start > Cisco > Anyconnect

   
   

2. In the box that comes up make sure it reads 'Corporate-vpn.cherryroad.com' and hit connect.

   
   

3. Another box will come up and from the drop down menu make sure it reads 'Morris Plains', then enter your current credentials.

   
   

4. After VPN connects, hold down Control+Alt+Delete and select 'Change Password' and follow the on screen prompts.

   
   

5. Upon it confirming the change, again click Control+Alt+Delete and select ' Lock Screen'. Once the screen has locked, hit space bar to display the box to log in using your new password.

    

6. At this point you are now complete and can disconnect from VPN.

    

If at any point you run into any issues or have questions please reach out to the HelpDesk at 973-541-4357.

Thank you.